Effective Date: [ June/06/ 2025 ]
Welcome to Find My Lab Testing (FMLT). These Terms of Use (“Terms”) govern your access to and use of our website and services. By accessing or using our platform, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please do not use our services.
FMLT provides access to affordable health-related testing services, including lab-based diagnostic tests. All services offered through FMLT are for informational and wellness-monitoring purposes only and are not intended to replace professional medical consultation, diagnosis, or treatment.
FMLT utilizes third-party providers to facilitate lab test processing and physician oversight. All medical oversight, test processing, and result reporting are handled by licensed entities in compliance with HIPAA and CLIA regulations.
By using our services, you confirm that you are at least 18 years old and a resident of a U.S. state where services are available. We currently do not serve residents of New York, New Jersey, Arizona, or Rhode Island due to regulatory restrictions.
FMLT complies with HIPAA regulations to ensure the confidentiality and security of your personal health information. Upon placing an order, you will be granted access to a secure patient portal, where you can:
We do not send lab orders or results via email to protect your privacy. However, you will receive email notifications when your lab order is generated and when your results are available in the portal.
Each lab order is valid for six (6) months from the date of issue.
If your order expires, you may request a reinstatement for a fee of $21. To reinstate, please contact our customer support team at [support@findmylabtest.com]. You may be required to pay any price difference if the test price has changed since the original purchase.
FMLT understands that changes happen. Our refund policy is structured to balance flexibility and administrative overhead:
At Find My Lab Testing (FMLT), we strive to offer flexible service while maintaining fairness in operational costs. Because lab orders are generated instantly at the time of purchase, our refund window begins immediately from the point of lab order creation.
Payment is due at the time of purchase. Orders will not be processed until full payment is received. FMLT is not liable for any fees incurred due to declined transactions or insufficient funds.
FMLT is not a healthcare provider and does not offer medical advice. The services provided are not intended to diagnose, treat, or cure any disease or condition.
All test results should be reviewed and interpreted by a licensed medical professional.
You are solely responsible for follow-up with a physician regarding any results received.
Testing is unavailable for residents of New York, New Jersey, Arizona, and Rhode Island. Orders placed from these states will be rejected, and users may be responsible for any associated costs incurred due to policy violations.
All personal health information is stored in secure, HIPAA-compliant systems. FMLT does not store your lab test data on public servers, and access is protected by user login credentials.
You agree not to misuse our services. This includes, but is not limited to, fraudulent order placement, impersonation, unauthorized use of lab orders, or any activity that violates applicable laws or harms the integrity of our systems or third-party partners.
FMLT reserves the right to modify these Terms at any time. We will provide notice of significant changes, and continued use of our platform will constitute acceptance of the updated Terms.
For customer support, reinstatements, or refund requests, please contact us at: support@findmylabtest.com
Our team is ready to assist with clarity, compassion, and discretion.
I hereby authorize
This authorization applies to the use and disclosure of the following information about me: all information in requests(s) submitted by me or about me with my consent and the laboratory test values/results/information which are the result of the request(s) so submitted.
For the avoidance of doubt, I specifically authorize the transfer and release of this information to, between, and among myself and the following individuals, organizations, and their representatives:
The information which is the subject of this authorization will be used or disclosed for the following purposes:
I may opt to not have my personal information disclosed for some purposes above with prior written notice to Find My Lab Testing (FMLT), Lab Testing API Inc., and its chosen Physician Network as applicable, as set forth below. I understand that such an opt-out may affect the services I have voluntarily elected.
This authorization evidences my informed decision to allow the release of the information to the parties referenced in this authorization. This authorization is effective immediately and will expire ten years after the date of this authorization.
Upon my written request, I may inspect or copy the information that I have permitted to be used or disclosed if permitted by law. Lab Testing API Inc. or its chosen Physician Network may receive payment or other remuneration related to the use and disclosures herein.
I understand that I have a right to receive a copy of this authorization. I have the right to refuse to agree to this authorization in which case my refusal may affect the services provided to me. When my information is used or disclosed pursuant to this authorization, it may be subject to re-disclosure by the recipient and may no longer be protected by certain privacy laws. I have the right to revoke this authorization in writing at any time, except that the revocation will not apply to any information already disclosed by the parties referenced in this authorization have acted in reliance upon this authorization.
My written revocation must be submitted to, as applicable, Lab Testing API Inc. at:
c/o Lab Testing API Inc.
2810 N Church St #30986
Wilmington, Delaware
19802-4447, US
Attn: Michelle Chilcott
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